FAQ's

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 day production time for your order to ship out, average shipping times are 2-5 days.
Tracking numbers will be updated 24 hours after your order has been SHIPPED. If you don't have a tracking number after 3 business please email us at info@myhealthreassurance.com.

I am not in love with my order, can it be returned? What if there is an issue?
Due to the nature of the product and the manner it may be used, we do not accept returns.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. Please contact us immediately after placing your order

 

Can I get a refund?

We appreciate your interest in our health and beauty products. Please note that all sales are final, and we do not offer refunds or exchanges for any reason. This policy helps us maintain the quality and integrity of our products while keeping prices affordable for all customers.

Before making a purchase, we encourage you to carefully review the product descriptions, ingredients, and usage instructions provided on our website. If you have any questions or concerns about a product, please reach out to our customer support team before placing your order.

By completing a purchase on our website, you acknowledge and agree to our 'No Refund Policy.' We appreciate your understanding and thank you for choosing our products.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@myhealthreassurance.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 2-5 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to info@myhealthreassurance.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.